Terms of service

 TERMS AND CONDITIONS

Last updated: July 2026

Encore Gifts is the trading name of ENCORE GIFTS LTD, a registered UK company.

Welcome to the www.encoregifts.co.uk website (the "Site"). This page provides information on:

• The Terms and Conditions on which we sell and supply our products (“Products”) to you via the Site, including how to place and amend orders online and how to cancel your contract (“Contract”), or request a refund for a Product purchased ("Terms of Sale"); and

• The Terms and Conditions on which you can use the Site (“Terms of Use”).

The Terms of Sale and the Terms of Use are collectively referred to as “Terms and Conditions”.

Please read these Terms and Conditions carefully before using the Site and placing an order. By using the Site and/or placing an order for Products from us, you signify that you are 18 years or older and that you agree to be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, please do not use this Site or place an order. Your use of this Site still binds you to the Terms and Conditions.

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your use of the Site or placing an order following any such changes constitutes your agreement to follow and be bound by the Terms and Conditions as changed. For this reason, we encourage you to review these Terms and Conditions whenever you use this Site.

We are committed to providing you with Terms and Conditions which are easy to understand and which are fair to you. Your statutory rights are not affected by anything contained in these Terms and Conditions. For more information on your legal rights, contact your local Trading Standards Office or Citizens Advice Bureau.

OTHER APPLICABLE TERMS

Our Privacy Policy (which sets out the terms on which we process your personal data) and our Cookie Policy (which sets out information about the cookies on our Site) will also apply to your use of our Site. These Terms and Conditions along with our Privacy Policy and Cookie Policy constitute a legally binding agreement between you and us. By accessing or using our services (“Services”), you agree that you have read, understand, and are bound by the Terms and Conditions set forth herein.

INFORMATION ABOUT US

The Site is operated by ENCORE GIFTS LTD, a company registered in England and Wales (company number: 13479238) and trading as Encore Gifts (collectively "Encore Gifts", "we", "us", "our"). Our registered office address is 18 Withnall Close, Nottingham, NG4 4LL, UK.

If you have any queries about these Terms and Conditions, or any other aspect of the Site, or you have a complaint, you can contact us using the online form here, or email us at admin@encoregifts.co.uk, or write to us at Encore Gifts, 18 Withnall Close, Nottingham, NG4 4LL. We shall respond to any communication received by us as quickly as we can.

TERMS OF SALE

All sales of Products made via the Site will be on the basis of these Terms of Sale.

1. PLACING ORDERS AND CONTRACT CREATION

1.1 You will be guided through the order process by a series of instructions on the Site. Our order process allows you to check and amend any errors before submitting your order to us. Please take the time to read and check your order at each stage of the order process.

1.2 All orders are subject to acceptance and availability. When placing an order, you undertake that you are at least 18 years old, that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card or payment account used to place your order, and that there are sufficient funds to cover the cost of the Products.

1.3 After you place an order, you will receive an order confirmation email from us acknowledging that we have received your order. This email is not an acceptance of your order, just a confirmation that we have received your order. We will confirm our acceptance of your order to you by sending you an email that confirms the Products have been dispatched ("Dispatch Confirmation"). Once you receive the Dispatch Confirmation, a Contract is formed between you and us in relation to the Product or Products set out in the email. No Product will be shipped until payment has been made in full.

1.4 We may choose not to accept your order at our discretion for any reason whatsoever without liability to you. Examples of when we may not accept your order include where the Products ordered are out of stock, or are incorrectly priced, or do not satisfy our quality control standards, or where payment has been declined, or where we suspect fraudulent activity. We will inform you if we choose not to accept your order by email and we will not process your order. If you have already paid for the Products, we will refund you the full amount as soon as possible. In the unlikely event that a Product from your order is unavailable, it will not be substituted for an alternative Product and you will not be charged for the Product.

1.5 Orders with multiple Products may be dispatched separately. You will receive a separate Dispatch Confirmation email for each shipment. Each Dispatch Confirmation email will constitute a separate Contract between us in relation to the Products which are the subject of that Dispatch Confirmation.

1.6 Please check the details of the order confirmation email and the Dispatch Confirmation email carefully. It is your responsibility to notify us if there are any errors or inconsistencies by contacting us using the details set out at the top of these Terms and Conditions.

1.7 The Contract between us for Products sold via the Site will be concluded in English. We will not file the specific details of your Contract. If you do require any information regarding orders you have placed with us, please check your order history on the Site (if you have an account with us) or contact us using the details set out at the top of these Terms and Conditions.

2. PRODUCT AVAILABILITY AND DESCRIPTION

2.1 We try to be as specific as possible on the Site about Products and Product availability, including availability of size, colour and type, quantity of stock available and the Product description. However, while we try our best to ensure that Product information on our Site is correct, it is possible that the Site may contain typographical errors or inaccuracies. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change and update information at any time without prior notice (including after you have submitted an order).

2.2 The images of the Products on our Site and in our other advertising materials are for illustrative purposes. While we may occasionally utilize software or digital tools for standard image adjustments—such as altering background colors, fine-tuning lighting tones, or adjusting brightness—the base image you see is always an authentic photograph of the real product. We do not use generative AI tools to create, alter, or misrepresent our products. Although we have made every effort to display the colours of the Products accurately, we cannot guarantee that your device's display accurately reflects the physical colours of the Products delivered to you.

2.3 If you have ordered a Product that is unavailable, we will inform you as soon as possible by email and give you an estimated date of when the Product is due to be back in stock and available for dispatch to you (Please note—some items may not be back in stock and dates are subject to change). Alternatively, you will be entitled to cancel your order and receive a refund from us (if your card/payment account has already been charged). In all other circumstances where you are not fully satisfied with your purchase, you may return it for a refund in accordance with our Returns policy.

2.4 Please note that the information provided about Products on the Site is for information purposes only. Please make sure you read all labels, warnings and directions provided with the Product before use.

3. PRICING AND PAYMENT

3.1 The price of Products is quoted on the Site in GBP (£) and includes VAT. Prices quoted exclude delivery costs which are added to the total cost of the order during the checkout process, before you confirm your order. Delivery costs include VAT. See our Delivery page for additional information regarding delivery costs.

3.2 Despite our best efforts, some Products may be listed at an incorrect price due to a typographical error or systems error. We reserve the right to review and change Product prices on the Site at any time without notice and we reserve the right to refuse or cancel any orders placed for Products listed at an incorrect price, whether or not the order(s) has/have been confirmed and your card/payment account charged. If your card/payment account has already been charged for such a purchase and your order is cancelled, we will issue a refund to your card/payment account (as applicable) in the amount of the incorrect price.

3.3 If we accept and process your order where there is a pricing error that is obvious and unmistakable and which could reasonably have been recognised by you as a mispricing, we may end the Contract, refund to you any sums you have paid under the Contract and require the return of any Products provided to you.

3.4 We accept payment via debit card, credit card, PayPal, Apple Pay, Google Pay, Gift Card (including E-Gift Card), or any other methods which may be clearly indicated on our Site. We accept most major debit and credit cards, including Visa, Mastercard, Maestro and American Express.

3.5 You must only use a card if you are the named cardholder. By placing an order, you confirm that you are the named cardholder. All debit, credit and charge card holders are subject to validation and security checks, as well as authorisation by the card issuer and any additional terms imposed by the issuer. If the issuer does not authorise payment, we will not accept your order and we will not be liable for any delay or non-delivery. Your card provider may charge you for using your card. Please check the terms and conditions with your card provider carefully and in advance of submitting your payment details.

4. DELIVERY

4.1 Delivery will be to the address specified in your order. When we deliver the Products to you will depend on the delivery method you select during the order process. Your expected delivery date will be confirmed at checkout when placing your order. However, all delivery dates specified on our Site and in any correspondence are estimates only. We are unable to deliver on public or bank holidays and orders placed on those days, or at busy periods may take longer to deliver. In any event, the maximum delivery lead time for Products within the United Kingdom (UK) is 30 days unless specifically agreed by us with you. See our Delivery page for information regarding delivery timelines.

4.2 Please note that we deliver only within the UK. You may place an order if you live outside the UK, but this order must be for delivery to an address in the UK. UK means England, Wales, Scotland and Northern Ireland. Please note that delivery will take longer where the items are delivered to more remote destinations. We are currently unable to deliver to international, PO Box or BFPO addresses. We will also at our discretion exclude delivery to any addresses which are considered to be insecure.

4.3 We are not responsible for or liable for the consequences of delays outside our control. If delivery of the Products to you is delayed by an “Event Outside Our Control” (e.g., because of postal/courier delays, logistics or bad weather), we shall use reasonable efforts to tell you this by email and give you an amended delivery estimate. You may cancel a Contract affected by an event outside our control which has continued for more than 30 days. To cancel, please notify us using the contact details set out at the top of these Terms and Conditions. If you opt to cancel, you will have to return (at our cost) any relevant Products you have already received and we will refund the price you have paid, including any delivery charges within 14 days.

4.4 If you order more than one Product, we do not guarantee that all Products will be delivered to you in one delivery, and we reserve the right to deliver in multiple consignments. You will not be charged extra for this method of shipping.

4.5 Delivery of an order shall be completed when we deliver the Products to the address you gave us and the Products will be your responsibility from that time.

4.6 You own the Products once we have received payment in full (including all applicable delivery charges) and the Products have been delivered to you, as set out in clause 4.5 above.

4.7 If no one is available at your address to take delivery and the Products cannot be posted through your letterbox, where possible the courier will leave the Products in a safe place or with a neighbour. If neither of these options are available the courier will notify you of the delivery attempt and tell you how to rearrange delivery or collection of the Products.

4.8 We are not liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the courier.

4.9 If your order doesn’t arrive by the expected date or if there is any other issue with your delivery, please contact us using the details set out at the top of these Terms and Conditions stating your order number and tracking ID and we will investigate the matter further.

5. RETURNS

IF YOU CHANGE YOUR MIND 5.1 Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 you have a legal right to cancel the Contract (subject to certain exceptions set out below) without giving any reason within 14 days of the day after you receive the Products. This is the “Cancellation Period”.

5.2 The Cancellation Period starts from the date of the Dispatch Confirmation (the date on which we email you to confirm our acceptance of your order and dispatch of the Products), which is when the Contract between us is formed. Your deadline for cancelling the Contract is 14 days after the day on which you receive (or someone you nominate receives) the last Product in that Dispatch Confirmation.

5.3 You can cancel by letting us know by post to Encore Gifts Customer Services, 18 Withnall Close, Nottingham, NG4 4LL; or by email to admin@encoregifts.co.uk. If you are emailing us or sending a letter, please include details of your order to help us to identify it. You should keep evidence of having given notice of cancellation, such as an email receipt.

5.4 You must return the Products to us (at your own risk and expense) within 14 days of notifying us that you wish to cancel by sending them to Encore Gifts Returns, 18 Withnall Close, Nottingham, NG4 4LL. All returns must be sent back to us via Royal Mail. We are unable to accept parcels delivered by other couriers. Make sure you use a trackable, insured service that offers proof of delivery. You will be responsible for the cost of returning the Products to us. Please fully complete and enclose the Returns Form included with the delivery package, or a note detailing your order number, name, address, contact number and reason for return. This will ensure that you receive your refund promptly.

5.5 All Products should be inspected and handled with reasonable care. We may refuse a refund or make a deduction from the reimbursement for loss in value of any Products supplied, if the loss is the result of unnecessary handling by you (for example, if you have handled the Products beyond the sort of handling that might reasonably be allowed in a shop). Products should be returned unused and in a resalable condition, with all tags still attached.

5.6 Within 14 days of receiving the returned Products or proof of postage of the same, we will ordinarily refund all payments received from you in respect of the Products, including delivery charges up to the value of the least expensive type of standard delivery offered by us. Please note though that if you want to return only some Products but keep the rest of your order, you may not be entitled to a refund of the delivery charge.

5.7 We will refund you on the original method of payment. If you used a Gift Card to pay for the Products we will refund you by way of a Gift Card. If you made the payment using part Gift Card and part credit/debit card or other payment account, the Gift Card element will be refunded first.

5.8 As an alternative to using your rights under clause 5.1, you may wish to return a Product using our standard returns service. Please read our Returns page for further information on how to return unwanted or unsuitable items for a refund.

FAULTY PRODUCTS 5.9 We warrant that the Products that we supply are of satisfactory quality and are fit for the purpose for which Products of that nature are commonly supplied.

5.10 If you consider that any Product we have supplied is faulty or damaged, please notify us using the contact details set out at the top of these Terms and Conditions. You must state your order number and provide as many details as possible about the fault or issue.

5.11 If you wish to return a Product which is faulty you must return the Product to us using the returns address in clause 5.4. Please fully complete and enclose the Returns Form included with the delivery package, or a note detailing your order number, name, address, contact number and reason for return.

5.12 In accordance with your statutory rights under the Consumer Rights Act 2015, if a Product is faulty, you are entitled to a full refund within 30 days of receiving the item. If a manufacturing defect or fault appears after this initial 30-day period but within six months of delivery, we will offer a replacement product. If a replacement is unavailable or cannot be provided within a reasonable time, you will then be entitled to a full or partial refund.

5.13 We cannot accept liability for a Product as faulty or damaged until it has been returned to us and we have had an opportunity to inspect it and confirm the defect. We will not be liable if the fault or damage is caused by standard wear and tear, deliberate or accidental damage, customer negligence, failure to follow Product instructions, or if the item has been misused, altered, or modified without our approval. If no fault is found upon inspection, your cancellation and refund rights are limited strictly to those set out in the standard change-of-mind policy in clause 5.1.

5.14 If you believe that a Product has a defect then you should not make any further use of it before returning it to us.

5.15 We will process any refund due to you as soon as possible and, in any case, within 14 days after the day we confirm via email that you are entitled to a refund for a faulty or damaged Product. We will refund you on the original method of payment. If you used a Gift Card to pay for the Product, we will refund you by way of a Gift Card. If you made the payment using part Gift Card and part credit/debit card or other payment account, the Gift Card element will be refunded first.

5.16 Where a Product is confirmed as faulty or damaged, we will bear the reasonable postage costs of returning the Product up to the cost of our standard delivery charge. We will not refund any Next Day, Express or other premium components of delivery. Alternatively, we can provide a pre-paid postage label to return any faulty or damaged Products to us.

5.17 Whenever you return Products to us, either because you believe they are faulty or because you change your mind, we ask that Products are returned to us by recorded delivery or courier so that you have proof of posting. We will not be responsible for Products that are lost or damaged in transit.

6. WARRANTIES AND DISCLAIMERS

6.1 Unless specific warranties are expressly given when you purchase Products from our Site (for example, a manufacturer’s warranty), we do not give any warranties or guarantees in respect of such Products over and above those implied by applicable law (these include, for example, that the Products are of satisfactory quality and reasonably fit for all the purposes for which Products of that kind are commonly supplied). We remain responsible, however, for supplying Products that conform to the Contract.

7. OUR LIABILITY

7.1 There are certain liabilities which cannot be excluded by law and nothing in these Terms of Sale limits our liability for these, including for personal injury, or death caused by our negligence, or for fraud. Also, nothing in these Terms of Sale limits your statutory rights if you are contracting with us as a consumer, including your right to a replacement or refund where Products supplied are not of satisfactory quality or do not match their description.

7.2 If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our negligence. Loss or damage is foreseeable if it is an obvious consequence of our breach or if it was contemplated by you and us at the time we entered into this Contract.

7.3 We are not responsible to you for loss or damage of a kind that we could not reasonably have foreseen, which results from you misusing the Products, or loss and/or damage as a result of wear and tear, or otherwise from a Product which is damaged after it was delivered to you.

7.4 We only supply the Products for domestic and private use. You agree not to use the Products for any commercial, business or resale purposes, and we have no liability to you for any loss of profit, loss of business, loss of anticipated savings, business interruption, or loss of business opportunity.

8. OFFERS AND PROMOTIONS

8.1 If you wish to apply a discount code to your order, you must enter the relevant code during the online checkout process.

8.2 Offers and promotions on the Site are subject to availability and we may change or withdraw them at any time and without notice.

8.3 Unless otherwise expressly stated on the specific promotion, discount codes cannot be used in conjunction with any other offer or promotion, cannot be used to purchase Gift Cards and can only be used against full price Products. If you have more than one discount code and the codes cannot be combined, it is up to you to use the discount code that has the biggest benefit to you. We reserve the right to decline to accept any discount code that is invalid for your order or that has expired.

8.4 Additional Terms may apply in respect of each discount code, details of which will be displayed.

9. EVENTS OUTSIDE OUR CONTROL

9.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by an Event Outside Our Control. An Event Outside Our Control is defined below in clause 9.2.

9.2 An Event Outside Our Control means any act or event beyond our reasonable control, including (without limitation) strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, adverse weather conditions, or failure of public or private telecommunications networks or impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.

9.3 If an Event Outside Our Control takes place that affects the performance of our obligations under a Contract, we will contact you as soon as reasonably possible to notify you, and our obligations under the Contract will be suspended, and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control. Where the Event Outside Our Control affects our delivery of Products to you, we will arrange a new delivery date with you after the Event Outside Our Control is over.

9.4 You may cancel a Contract affected by an Event Outside Our Control which has continued for more than 30 days. To cancel a Contract under this clause 9 please contact us using the details set out at the top of these Terms and Conditions. If you opt to cancel, you will have to return (at our cost) any relevant Products you have already received and we will refund the price you have paid, including any delivery charges within 14 days.

10. OUR RIGHTS TO CANCEL THE CONTRACT

10.1 We may end the Contract at any time by writing to you, if:

• you do not make any payment to us when it is due;

• you do not, within a reasonable time of us asking for it, provide us with information that is necessary for us to provide the Products; or

• you do not, within a reasonable time, allow us to deliver the Products to you.

10.2 We may also end the Contract in the circumstances set out in clause 3.3.

11. GIFT CARDS

11.1 Gift Cards shall mean both physical cards (“Physical Gift Cards”) and online cards, received via email (“E-Gift Cards”).

11.2 You or your means only the person who has purchased the Gift Card from us. If you nominate another person to receive and use your Gift Card, you are authorising that person to use your Gift Card and any balance on your Gift Card.

PURCHASING A GIFT CARD 11.3 You can purchase a Gift Card online at www.encoregifts.co.uk in the UK only. Gift Cards are only available in GBP (£), and will be activated at the time of purchase. Gift Cards may be purchased and activated for a minimum value of £10 and a maximum value of £250. Payment for Gift Cards is accepted by debit card, credit card and PayPal. Gift Cards cannot be purchased at a discounted price during sales and promotions. You cannot purchase a Gift Card using another Gift Card.

GIFT CARD DELIVERY 11.4 Physical Gift Cards will be sent to the delivery address stated on the individual order. See our Delivery page for additional information.

11.5 E-Gift Cards will be sent to the email address stated in the individual order. Dispatch will usually be immediate but could be up to 48 hours after receipt of payment due to fraud checks.

11.6 We do not accept responsibility for any losses resulting from any Gift Card being delivered to an incorrect address (email address or shipping address) due to errors made by you within your order. You must therefore take extra care when entering details in your order.

11.7 Your Gift Card will not be delivered until your payment to us has cleared for the full purchase value of your Gift Card.

REDEEMING A GIFT CARD 11.8 Your Gift Card can only be used to make purchases online at www.encoregifts.co.uk in the UK. Any purchases made using any amount on your Gift Card by you or any other person will also be subject to our Terms and Conditions and Privacy Policy.

11.9 To use any amount on your Gift Card, the user will be required to enter the alphanumeric code which can be found, in relation to E-Gift Cards, on the delivery email which is sent to you (or the person you have nominated to receive and use your E-Gift Card), or, in relation to Physical Gift Cards, on the back of the physical card.

11.10 If the entire amount on your Gift Card has not been spent, the remaining balance will be updated after every transaction and will remain on your Gift Card to use until expiry.

11.11 The amount on your Gift Card can be used towards the purchase amount of Products that are priced higher than the balance of your Gift Card, provided that you or the user making the transaction also pay the difference for such Products using one of our prescribed payment methods.

EXPIRY 11.12 Gift Cards are valid for 24 calendar months from the date of purchase. Gift Cards presented after their expiry date will be treated as void and are non-refundable and non-exchangeable.

CHECK BALANCE 11.13 You may check your Gift Card balance by contacting us using the details set out at the top of these Terms and Conditions.

RETURNING ITEMS PURCHASED WITH A GIFT CARD 11.14 If you or the person you have nominated to receive and use your Gift Card have purchased Products with a Gift Card, but then subsequently return the Products and are entitled to a refund for them in accordance with our general Site Terms and Conditions and returns policy, any money owing by us for the refund will be added to the remaining balance on the Gift Card (for any purchase amount originally taken from your Gift Card), or refunded to the other prescribed payment method used to pay us (for any purchase amount originally taken from another prescribed payment method other than the Gift Card).

CORRUPTED, DELETED, LOST, STOLEN, DESTROYED, DAMAGED OR USED GIFT CARDS 11.15 We shall not be responsible if a Gift Card is corrupted, deleted, lost, stolen, destroyed or damaged or used (as applicable) without permission. We reserve the right to refuse to accept a Gift Card which we deem to have been duplicated, tampered with, damaged or otherwise suspect has been affected by fraud.

11.16 We cannot be held responsible for E-Gift Cards that cannot be delivered due to the recipient’s spam filters, firewalls, capacity of the mailbox, or any other factors outside our control.

11.17 We are unable to replace Gift Card(s) if lost, stolen, destroyed or damaged.

GENERAL 11.18 There is no right to cancel an online order for a Gift Card once the Gift Card has been spent in full or part.

11.19 Gift Cards and their balance cannot be returned or refunded, in whole or in part, except in accordance with your statutory legal rights. Gift Cards and their balance cannot be resold, exchanged for cash or vouchers or transferred for any value by you or anyone else other than for purchasing Products from www.encoregifts.co.uk in the UK only. No cash change will be given on purchases made using a Gift Card.

11.20 Gift Cards are not cheque guarantee, credit, charge cards, e-money or regulated payment instruments. Please note that Gift Cards are not regulated as payment instruments under the Payment Services Regulations 2017 and amounts on them are not electronic money under the Electronic Money Regulations 2011. Accordingly, rights and protections under those regulations do not apply and the Financial Conduct Authority does not supervise this Service or the Gift Cards.

11.21 We reserve the right to cancel any order for your Gift Card and refund any monies you have paid to us if we discover any pricing or other errors in relation to the order prior to the time of dispatch. We will contact you in these circumstances and will give you the opportunity to place a new order. Your refund will be processed within 7-10 working days.

11.22 We reserve the right to cancel any order made using any balance on your Gift Card and will refund any monies redeemed and paid to us from your Gift Card back to the Gift Card (or onto a new Gift Card) if we discover any pricing or other errors in relation to the order prior to the time of dispatch. We will contact you in these circumstances and will give you the opportunity to place a new order using the Gift Card. Your refund will be processed within 7-10 working days.

11.23 We reserve the right to terminate your order for your Gift Card if we believe you have breached any of these Terms and Conditions or if we suspect fraudulent activity. We also reserve the right to terminate any order made using any balance on your Gift Card, if we believe you (or the person placing the order) have breached any of these Terms and Conditions or if we suspect fraudulent activity. If we terminate your order, we will refund the sums you have paid to us within 7-10 working days, less any costs directly incurred by us as a consequence of your breach of these Terms.

TERMS OF USE

1. ACCESS TO AND USE OF THE SITE

1.1 You are permitted to use the Site for personal, lawful, non-commercial purposes only. You must not use the Site in any way that causes, or may cause, damage to the Site or impairment of the availability or accessibility of the Site.

1.2 We reserve the right to withdraw, amend, or restrict access to the Services or parts of the Site without notice. We will not be liable if for any reason the Site is unavailable at any time or for any period.

2. INTELLECTUAL PROPERTY RIGHTS

2.1 All content included on the Site, such as text, graphics, logos, images, digital downloads, data compilations, product designs, and software, is the property of ENCORE GIFTS LTD or its content suppliers and is protected by UK and international copyright, trademarks, and intellectual property laws.

2.2 You may print or copy pages from the Site solely for your personal use in managing an order or shopping layout. You must not modify, distribute, transmit, display, perform, reproduce, publish, license, or create derivative works from any information or designs obtained from this Site without our express prior written consent.

3. USER-GENERATED CONTENT AND COMMENTS

3.1 If you post reviews, comments, or submit material to the Site, you grant us a non-exclusive, royalty-free, perpetual, and fully sublicensable right to use, reproduce, modify, adapt, publish, and display such content throughout the world in any media.

3.2 You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; and that use of the content you supply does not violate this policy and will not cause injury to any person or entity. We reserve the right to monitor, edit, or remove any activity or content at our discretion.

4. GOVERNING LAW AND JURISDICTION

4.1 These Terms and Conditions, any Contract built upon them, and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales.

4.2 You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction over any disputes. However, if you are a resident of Scotland you may also bring proceedings in Scotland, and if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland.